The error code 0xc0000005 could have been caused by a corrupt registry, malware, installed or updated software or even Windows security features.
Here at Outsource Path, as part of our Technical Support Services, we regularly help our Customers to fix Windows related errors.
In this context, we shall look into the methods to fix this Windows error.
Nature of Error 0xc0000005 in Windows 10?
Basically, the Remote Access Connection Manager or RasMan service, is the one that manages dial-up and VPN connections from the computer to the internet as well as other remote networks.
Each time you connect, the Services dials the connection or sends out a request for VPN connection. However, the error 0xc0000005, only occurs when a VPN profile is configured as “Always On VPN or “AOVPN” connection with or without a device tunnel.
How to fix Error 0xc0000005 in Windows 10?
To fix this Windows error, simply follow the steps below;
Option 1 – Try installing the KB Update 4505903
The first thing you can do to fix the problem is to make sure that you’ve already installed the KB Update 4505903 in your computer. If not, then you have to go to Settings > Update & Security > Windows Update and from there select the Check for updates link. You need to get the standalone package if you are using the Microsoft Update Catalog to update your computer and for that, you have to the website of the Microsoft Update Catalog.
Option 2 – Try to enable Telemetry in the Group Policy and run the RASMAN service
The next thing you can do to fix the problem is to enable Telemetry via Group Policy and then run the RASMAN service. To do that, follow these steps:
i. Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
ii. Next, navigate to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > Allow Telemetry.
iii. After that, open the policy and select one of the security level like Basic, Enhanced and Full.
iv. Then click on the Apply and OK buttons to save the changes made and close the Group Policy Editor.
v. Once one, open the Run dialog box again and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
vi. From there, look for the Remote Access Connection Manager Service and restart it. And then check if it resolved the problem or not.
Option 3 – Try enabling Telemetry via Settings
i. Tap the Win + I keys to open the Settings app.
ii. Next, go to Privacy > Diagnostics and Feedback and select Basic or Enhanced under the Diagnostic data.
iii. After that, tap the Win + R keys to launch Run and type “services.msc” in the field and hit Enter to open the Services Manager.
iv. From there, look for the Remote Access Connection Manager Service and restart it.
Option 4 – Try to enable Telemetry via Registry Editor
i. Launch the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
ii. Then navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
iii. From this path, look for “AllowTelemetry” and double click on it.
iv. Now enter the values, 1, 2, 3 for Basic, Enhanced, Full, respectively.
v. If you can’t find AllowTelemetry, then just create a DWORD (32-bit) and name it “AllowTelemetry” and edit its value.
vi. Once done, exit the Registry Editor and restart the Remote Access Connection Manager Service from the Services Manager.
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